Technology
Accountability
Last Updated: July 27, 2026The obligation of organisations and leaders to accept responsibility for actions, decisions, and impacts.
Adaptation
Last Updated: July 27, 2026Adjustments made to systems or operations to reduce vulnerability to climate impacts.
Baseline Year
Last Updated: July 27, 2026Reference year used to measure future ESG or emissions performance improvements.
Biodiversity
Last Updated: July 27, 2026The variety of plant, animal, and ecosystem life within a region or globally.
Carbon Credits
Last Updated: July 27, 2026Tradable certificates representing one tonne of CO? reduced or removed.
Carbon Footprint
Last Updated: July 27, 2026The total greenhouse gas emissions caused directly or indirectly by an entity or activity.
Carbon Neutral
Last Updated: July 27, 2026Achieving net zero carbon emissions typically through reduction and offsetting.
Circular Economy
Last Updated: July 27, 2026An economic model focused on reducing waste through reuse, recycling, repair, and regeneration.
Climate Resilience
Last Updated: July 27, 2026The ability to prepare for, recover from, and adapt to climate-related disruptions.
Climate Risk
Last Updated: July 27, 2026Financial, operational, or reputational risks arising from climate change impacts or regulations.
Compliance Reporting
Last Updated: July 27, 2026Mandatory disclosure of ESG, environmental, or governance obligations.
Corporate Governance
Last Updated: July 27, 2026The systems, policies, and controls directing how a company operates and makes decisions.
CSR (Corporate Social Responsibility)
Last Updated: July 27, 2026A business approach integrating social and environmental concerns into operations.
Decarbonisation
Last Updated: July 27, 2026The process of reducing carbon emissions across operations, products, or supply chains.
Double Materiality
Last Updated: July 27, 2026Assessment of both financial impacts on a company and the company’s impacts on society/environment.
Due Diligence
Last Updated: July 27, 2026Investigation and assessment of ESG risks, compliance, and operational practices.
Eco-label
Last Updated: July 27, 2026Certification mark identifying products meeting environmental standards.
Energy Efficiency
Last Updated: July 27, 2026Using less energy to perform the same function or produce the same output.
Environmental Management System (EMS)
Last Updated: July 27, 2026Structured framework for managing environmental responsibilities.
ESG
Last Updated: July 27, 2026Environmental, Social, and Governance factors used to assess organisational sustainability and ethics.
ESG Audit
Last Updated: July 27, 2026Independent review of ESG disclosures, controls, and performance.
ESG Data Governance
Last Updated: July 27, 2026Policies and controls ensuring ESG data quality, ownership, and integrity.
ESG Rating
Last Updated: July 27, 2026Score or assessment evaluating ESG performance and risk exposure.
Ethical Governance
Last Updated: July 27, 2026Leadership and oversight based on integrity, accountability, and fairness.
Ethical Sourcing
Last Updated: July 27, 2026Procuring goods and services from suppliers operating responsibly and fairly.
Fair Trade
Last Updated: July 27, 2026A trading partnership focused on equitable conditions and sustainability for producers.
Fossil Fuels
Last Updated: July 27, 2026Energy sources formed from ancient organic matter such as coal, oil, and gas.
GHG (Greenhouse Gases)
Last Updated: July 27, 2026Atmospheric gases contributing to global warming, including CO? and methane.
Governance Framework
Last Updated: July 27, 2026Policies and structures guiding accountability, oversight, and decision-making.
Green Building
Last Updated: July 27, 2026Buildings designed for energy efficiency, sustainability, and reduced environmental impact.
Green Finance
Last Updated: July 27, 2026Financial products or investments supporting environmental outcomes.
Greenwashing
Last Updated: July 27, 2026Misleading claims about environmental or sustainability performance.
Human Capital
Last Updated: July 27, 2026The collective skills, experience, and wellbeing of a workforce.
Human Rights
Last Updated: July 27, 2026Fundamental rights and freedoms all individuals are entitled to.
Impact Investing
Last Updated: July 27, 2026Investments made to generate measurable social or environmental benefits alongside financial returns.
Indigenous Engagement
Last Updated: July 27, 2026Collaboration and consultation with Indigenous communities regarding projects and impacts.
Integrated Reporting
Last Updated: July 27, 2026Reporting combining financial and ESG performance into one strategic framework.
Just Transition
Last Updated: July 27, 2026Ensuring workers and communities are supported during the shift to a low-carbon economy.
KPI (Key Performance Indicator)
Last Updated: July 27, 2026A measurable value demonstrating organisational performance against objectives.
Labour Standards
Last Updated: July 27, 2026Rules and principles governing fair treatment and conditions for workers.
Life Cycle Assessment (LCA)
Last Updated: July 27, 2026Evaluation of environmental impacts across a product’s entire lifecycle.
Materiality
Last Updated: July 27, 2026The significance of ESG issues to a company’s operations, stakeholders, or financial performance.
Modern Slavery
Last Updated: July 27, 2026Exploitative labour practices including forced labour and human trafficking.
Natural Capital
Last Updated: July 27, 2026Environmental assets such as forests, water, soil, and biodiversity.
Net Zero
Last Updated: July 27, 2026Achieving balance between greenhouse gas emissions produced and removed from the atmosphere.
Offset Program
Last Updated: July 27, 2026Initiative allowing emissions compensation through environmental projects.
Paris Agreement
Last Updated: July 27, 2026International treaty focused on limiting global temperature rise and addressing climate change.
Renewable Energy
Last Updated: July 27, 2026Energy generated from naturally replenishing resources like solar or wind.
Responsible Investment
Last Updated: July 27, 2026Investment strategies integrating ESG considerations into decision-making.
Responsible Procurement
Last Updated: July 27, 2026Purchasing practices incorporating ESG and ethical considerations.
Scope 2 Emissions
Last Updated: July 27, 2026Indirect emissions from purchased electricity, steam, heating, or cooling.
Scope 3 Emissions
Last Updated: July 27, 2026Indirect emissions across a company’s value chain, suppliers, and product use.
SDGs (Sustainable Development Goals)
Last Updated: July 27, 2026The 17 global goals established by the United Nations to achieve a sustainable future.
Social Impact
Last Updated: July 27, 2026The effect an organisation has on people, communities, and society.
Social Licence to Operate
Last Updated: July 27, 2026Public and stakeholder acceptance of an organisation’s activities.
Stakeholder Engagement
Last Updated: July 27, 2026Ongoing communication and collaboration with parties affected by business activities.
Supply Chain Transparency
Last Updated: July 27, 2026Visibility into sourcing, labour practices, and environmental impacts across suppliers.
Sustainability
Last Updated: July 27, 2026Meeting present needs without compromising future generations’ ability to meet theirs.
Sustainability Assurance
Last Updated: July 27, 2026Independent verification of ESG data and reporting accuracy.
Sustainability Reporting
Last Updated: July 27, 2026Disclosure of ESG performance, goals, risks, and impacts.
Sustainable Finance
Last Updated: July 27, 2026Financial activities supporting sustainable economic outcomes.
Sustainable Supply Chain
Last Updated: July 27, 2026Supply chain managed to minimise environmental and social risks.
TCFD (Task Force on Climate-related Financial Disclosures)
Last Updated: July 27, 2026Framework for reporting climate-related risks and opportunities.
Traceability
Last Updated: July 27, 2026Ability to track a product or material through the supply chain.
Transition Risk
Last Updated: July 27, 2026Financial or operational risk arising from transition to a low-carbon economy.
Triple Bottom Line
Last Updated: July 27, 2026Framework measuring environmental, social, and financial performance.
UN Global Compact
Last Updated: July 27, 2026United Nations initiative encouraging sustainable and socially responsible business practices.
Waste Management
Last Updated: July 27, 2026Collection, processing, recycling, and disposal of waste materials responsibly.
Water Stewardship
Last Updated: July 27, 2026Responsible planning and management of water resources.
Whistleblower Policy
Last Updated: July 27, 2026Procedures protecting individuals who report unethical or illegal conduct.
Workforce Diversity
Last Updated: July 27, 2026Inclusion of individuals from varied backgrounds and demographics within an organisation.
Zero Waste
Last Updated: July 27, 2026Designing systems to eliminate waste through reuse, recycling, and sustainable consumption.
ASRS (Australian Sustainability Reporting Standards)
Last Updated: July 27, 2026Australia’s sustainability reporting framework aligned to ISSB.
California Climate Accountability Package
Last Updated: July 27, 2026State-level climate reporting laws for large businesses.
CBAM (Carbon Border Adjustment Mechanism)
Last Updated: July 27, 2026EU carbon pricing mechanism on imported goods.
Climate-related Disclosures Framework
Last Updated: July 27, 2026New Zealand climate reporting requirements for large organisations.
CSDDD (Corporate Sustainability Due Diligence Directive)
Last Updated: July 27, 2026EU directive on human rights and environmental due diligence.
CSRD (Corporate Sustainability Reporting Directive)
Last Updated: July 27, 2026EU regulation requiring detailed ESG disclosures from companies.
ESRS (European Sustainability Reporting Standards)
Last Updated: July 27, 2026ESG reporting standards supporting CSRD compliance.
EU Taxonomy
Last Updated: July 27, 2026Classification system defining environmentally sustainable economic activities.
GRI (Global Reporting Initiative)
Last Updated: July 27, 2026Widely used ESG and sustainability reporting standards.
IFRS S1
Last Updated: July 27, 2026General sustainability-related disclosure standard issued by ISSB.
ISSB
Last Updated: July 27, 2026International board developing global sustainability disclosure standards.
Mandatory Climate Reporting
Last Updated: July 27, 2026Australian climate disclosure requirements for certain entities.
Modern Slavery Act
Last Updated: July 27, 2026Law requiring reporting on modern slavery risks in operations and supply chains.
National Greenhouse and Energy Reporting (NGER)
Last Updated: July 27, 2026Australian emissions and energy reporting framework.
SEC Climate Disclosure Rules
Last Updated: July 27, 2026Proposed climate disclosure obligations for listed companies.
SFDR (Sustainable Finance Disclosure Regulation)
Last Updated: July 27, 2026Regulation requiring ESG disclosures from financial market participants.
XRB Climate Standards
Last Updated: July 27, 2026New Zealand climate disclosure standards issued by the External Reporting Board.
Biodegradable
Last Updated: July 27, 2026Able to naturally decompose without harmful environmental impact.
Carbon Neutral Product
Last Updated: July 27, 2026Product claiming net zero carbon emissions after reductions and offsets.
Compostable
Last Updated: July 27, 2026Material capable of breaking down into natural compost under proper conditions.
Eco-Friendly
Last Updated: July 27, 2026Products or practices designed to minimise environmental harm.
Fair Trade Certified
Last Updated: July 27, 2026Products certified for ethical sourcing and fair labour practices.
Farm-to-Table
Last Updated: July 27, 2026Food sourced directly from producers with minimal supply chain distance.
Low Carbon Product
Last Updated: July 27, 2026Product designed with reduced carbon emissions across its lifecycle.
Plastic Neutral
Last Updated: July 27, 2026Claim indicating plastic usage has been offset through recovery programs.
Recyclable
Last Updated: July 27, 2026Material capable of being processed into new products after use.
Sustainable Packaging
Last Updated: July 27, 2026Packaging designed to reduce waste and environmental impact.
Vegan Product
Last Updated: July 27, 2026Product made without animal-derived ingredients or materials.
Water Positive
Last Updated: July 27, 2026Business or product replenishing more water than consumed.
Zero Emissions
Last Updated: July 27, 2026Producing no direct greenhouse gas emissions during operation.
Zero Waste Product
Last Updated: July 27, 2026Product designed to minimise landfill waste throughout its lifecycle.
Asset Stewardship
Last Updated: July 27, 2026Responsible management of investments considering long-term ESG impacts.
ESG Integration
Last Updated: July 27, 2026Incorporating ESG risks and opportunities into investment decisions.
Impact Fund
Last Updated: July 27, 2026Investment fund targeting measurable social or environmental outcomes.
Material ESG Risk
Last Updated: July 27, 2026ESG issue capable of materially affecting enterprise value.
Portfolio Decarbonisation
Last Updated: July 27, 2026Reducing emissions exposure across an investment portfolio.
Responsible Investment Policy
Last Updated: July 27, 2026Framework guiding ESG-aligned investment practices.
Scope 3 Financed Emissions
Last Updated: July 27, 2026Emissions associated with investments or lending activities.
Stewardship Reporting
Last Updated: July 27, 2026Disclosure of investor engagement and governance activities.
Stranded Assets
Last Updated: July 27, 2026Assets losing value due to climate transition or regulation changes.
Sustainability-linked Bond
Last Updated: July 27, 2026Bond tied to sustainability performance targets.
Sustainability-linked Loan
Last Updated: July 27, 2026Loan where terms depend on ESG performance metrics.
Transition Finance
Last Updated: July 27, 2026Funding supporting movement toward lower-carbon operations.
Transition Plan
Last Updated: July 27, 2026Strategic roadmap for achieving sustainability or emissions targets.
Value Chain Emissions
Last Updated: July 27, 2026Total emissions generated across suppliers and customers.
Weighted Average Carbon Intensity (WACI)
Last Updated: July 27, 2026Metric assessing portfolio exposure to carbon-intensive companies.
Climate Value at Risk (Climate VaR)
Last Updated: July 27, 2026Financial risk estimation from climate-related scenarios.
Principal Adverse Impacts (PAIs)
Last Updated: July 27, 2026Negative ESG effects investment decisions may create.
API Integration
Last Updated: July 27, 2026Connection allowing systems to exchange ESG and operational data automatically.
Blockchain Traceability
Last Updated: July 27, 2026Using blockchain to track and verify sustainability claims or supply chains.
Carbon Accounting Software
Last Updated: July 27, 2026Platform used to measure and manage emissions data.
ESG Analytics
Last Updated: July 27, 2026Analysis of ESG datasets to identify trends, risks, and performance.
ESG Dashboard
Last Updated: July 27, 2026Visual reporting interface displaying ESG metrics and KPIs.
ESG Intelligence Platform
Last Updated: July 27, 2026Technology platform aggregating ESG insights, ratings, and reporting.
ESG Interoperability
Last Updated: July 27, 2026Ability for ESG systems and frameworks to exchange compatible data.
ESG Verification Engine
Last Updated: July 27, 2026System validating ESG claims, evidence, and metrics.
Geospatial Data
Last Updated: July 27, 2026Geographic data used for environmental and sustainability analysis.
IoT Sustainability Monitoring
Last Updated: July 27, 2026Use of sensors/devices to collect environmental performance data.
Machine Learning for ESG
Last Updated: July 27, 2026AI models identifying ESG risks, trends, or anomalies.
Product Digital Passport
Last Updated: July 27, 2026Digital record containing sustainability and lifecycle information for products.
Real-Time ESG Monitoring
Last Updated: July 27, 2026Continuous tracking of ESG metrics and operational impacts.
Satellite Monitoring
Last Updated: July 27, 2026Use of satellite imagery for environmental verification and analysis.
Smart Supply Chain
Last Updated: July 27, 2026Digitally connected supply chain improving traceability and efficiency.
Sustainability Data Governance
Last Updated: July 27, 2026Framework ensuring ESG data accountability and quality control.
Sustainability Intelligence
Last Updated: July 27, 2026Data-driven analysis supporting ESG strategy and decision-making.
Tokenised Carbon Credits
Last Updated: July 27, 2026Blockchain-based digital representation of carbon credits.
SDG 2: Zero Hunger
Last Updated: July 27, 2026End hunger, improve food security, and promote sustainable agriculture.
SDG 3: Good Health and Well-being
Last Updated: July 27, 2026Ensure healthy lives and promote wellbeing for all ages.
SDG 4: Quality Education
Last Updated: July 27, 2026Ensure inclusive and equitable quality education for all.
SDG 5: Gender Equality
Last Updated: July 27, 2026Achieve gender equality and empower all women and girls.
SDG 6: Clean Water and Sanitation
Last Updated: July 27, 2026Ensure access to sustainable water and sanitation management.
SDG 7: Affordable and Clean Energy
Last Updated: July 27, 2026Ensure access to reliable, sustainable, and modern energy.
SDG 8: Decent Work and Economic Growth
Last Updated: July 27, 2026Promote inclusive economic growth and productive employment.
SDG 9: Industry, Innovation and Infrastructure
Last Updated: July 27, 2026Build resilient infrastructure and foster innovation.
SDG 10: Reduced Inequalities
Last Updated: July 27, 2026Reduce inequality within and among countries.
SDG 11: Sustainable Cities and Communities
Last Updated: July 27, 2026Make cities inclusive, safe, resilient, and sustainable.
SDG 12: Responsible Consumption and Production
Last Updated: July 27, 2026Ensure sustainable production and consumption patterns.
SDG 13: Climate Action
Last Updated: July 27, 2026Take urgent action to combat climate change and its impacts.
SDG 14: Life Below Water
Last Updated: July 27, 2026Conserve and sustainably use oceans and marine resources.
SDG 15: Life on Land
Last Updated: July 27, 2026Protect ecosystems, forests, biodiversity, and land resources.
SDG 16: Peace, Justice and Strong Institutions
Last Updated: July 27, 2026Promote peaceful societies and accountable institutions.
SDG 17: Partnerships for the Goals
Last Updated: July 27, 2026Strengthen global partnerships for sustainable development.
Academic Bundle
Last Updated: July 27, 2026means a Bundle which is licensed to an accredited education institution solely for educational use, teaching and individual student or faculty non-funded research purposes in Non- Production. Use in Production, or for the purpose of funded research or for any classes offered electronically via the internet or otherwise (i.e.: “on-line” classes) is prohibited. For the…
Agreement
Last Updated: July 27, 2026means the (i) Master Terms, (ii) supplemental terms (iii) other documents posted on Licensor’s website or other URL which are expressly incorporated therein by reference and (iv) Order Forms.
Affiliates
Last Updated: July 27, 2026means entities, regardless of corporate status, controlled by, controlling or under common control with Licensor or Customer, respectively, or officers, directors, shareholders, employees or agents of any of the foregoing.
Application Instance
Last Updated: July 27, 2026means, for Cloud Integration, a single instance of one of the application types that Cloud Integration supports. For Apps, an “Application Instance” means a single instance of an application created within the design-time user interface which also shows a count of the current number of licensed application instances consumed.
API
Last Updated: July 27, 2026means a Web Service requiring separately configured and distinct application services deployed on Licensor’s platform (“distinct” in that it requires its own reporting system or configuration, developer access key database, inbound or outbound URL, and/or community site instance, or is served by or under a separate legal entity, company business unit, publishing group, product brand…
API Call
Last Updated: July 27, 2026means a request sent to the platform. Each time a request is sent an API Call is counted.
API Gateway
Last Updated: July 27, 2026means a high performance application programming interface (“API”) switch running in one data centre with its own configuration and administrative domain but sharing the API call capacity and API analytics service of an exchange.
Authorized User
Last Updated: July 27, 2026means Customer’s employees, contractors, or consultants who have agreed in writing to be bound by terms at least as protective of Licensor as those in this Agreement.
Bundle
Last Updated: July 27, 2026means a collection of Software, listed in either Licensor’s price book or the Bundle bills of material located at http://www.greenparrot.io/software/bundle-bill-of-materials, to be sold together under a collective name such as “XXX Bundle” which consists of X, Y and Z. The Software which comprises a Bundle must be used in accordance with any specific license restrictions…
Cloud Service
Last Updated: July 27, 2026means a single or Multi tenancy software service available via the internet and is provided pursuant to the Cloud Service Terms that are incorporated herein. Customer’s use of the Cloud Service is expressly limited to Authorized Users up to the maximum Number of Units stated in an Order Form. If the Cloud Service requires Customer…
Cold Standby
Last Updated: July 27, 2026means an operational environment into which the licensed Software has been installed, and the software components are not started until the primary node fails.
Concurrent Users
Last Updated: July 27, 2026means the number of Authorized Users that are simultaneously logged in to the Software at any single point in time.
Connected Processor
Last Updated: July 27, 2026means any Processor that produces information consumed by the relevant Software product (excluding processors on devices such as routers, switches, proxies, HTTP or application servers configured to substantially pass-through information or messages to Software).
Connection
Last Updated: July 27, 2026means any network link or session established with Software, directly or indirectly to any other entity, including but not limited to software, firmware or hardware.
Connector
Last Updated: July 27, 2026means a request sent to the platform. Each time a request is sent an API Call is counted.
Consulting Services
Last Updated: July 27, 2026means installation, configuration, training or other professional or support services and is provided pursuant to the Consulting Service Terms that are incorporated herein.
Consumer Price Index
Last Updated: July 27, 2026means (unless otherwise set forth in this Agreement or an Order Form) the United States Department of Labor – Consumer Price Index for All Urban Consumers (CPI-U).
Contact
Last Updated: July 27, 2026means a Customer contact person who interfaces with Green Parrot’s support personnel.
Container
Last Updated: July 27, 2026means an isolated operating system environment on which the Software is licensed to run, that can be limited in terms of CPU, memory and disk usage as well as network access.
Core
Last Updated: July 27, 2026means, unless otherwise stated in the Documentation, an individual processor within a CPU.
CPU
Last Updated: July 27, 2026means a chip that contains a collection of one or more cores on which the program is running. Regardless of the number of cores, each chip counts as one (1) CPU.
Customer Application
Last Updated: July 27, 2026means the ISV Customer or SaaS Customer software or hardware set forth in an Order Form.
Data Domain
Last Updated: July 27, 2026means a set of repositories required to manage data for a common data domain.
Data Record
Last Updated: July 27, 2026means data that is received by Licensor from the Customer, Customer’s authorized vendor, Affiliates, or other designees that is populated from information provided by Customer or Shopper as a result of transactions (such as from point-of-sale or e-commerce systems), events (such as a website or kiosk log-in), information associated with custom data attributes as specified…
Dedicated
Last Updated: July 27, 2026means a named Customer contact person who interfaces with Green Parrot’s support personnel.
Delivery Date
Last Updated: July 27, 2026means (i) for Equipment and Software that is loaded on the Equipment, delivery is when the Equipment is initially delivered to a common carrier of Green Parrot’s choice; (ii) for physical delivery of Software without Equipment, delivery is the date on which the Software, as contained in a physical media format, is initially delivered to…
Developer
Last Updated: July 27, 2026means a Named User authorized to use the Software to develop or configure projects, applications, or other software on a computer or on one or more Virtual Machines accessible only by the Developer.
DevTest
Last Updated: July 27, 2026means, unless otherwise stated in the Documentation, a License Type for the Software which includes 2 Units of Test and 5 Developers.
Documentation
Last Updated: July 27, 2026means text material that accompanies an item of Software, as updated by Licensor from time to time, describing how to make use of that software.
Embedded/Bundled
Last Updated: July 27, 2026means Software which embeds or bundles other Software. Use of such embedded or bundled Software is solely to enable the functionality of the Software licensed under this Agreement, and may not be used or accessed by any other Software, or for any other purpose.
Enterprise
Last Updated: July 27, 2026means (unless otherwise set forth in an Order Form) an unlimited Number of Units of the Software, where the Number of Units is identified as Enterprise in the Order Form, to be deployed by Customer until the Enterprise Term Expiration Date set forth in the Order Form, (the “Enterprise Term”), at which time, the Number…
Equipment
Last Updated: July 27, 2026means a hardware appliance, obtained from or through Licensor, with Software embedded by Licensor, and which is listed on an Order Form under License Type “Lease” or “Purchase”. Equipment shall have the same meaning as Software where Software is or has been used elsewhere in this Agreement. Software embedded in the Equipment is licensed solely…
Error
Last Updated: July 27, 2026Green Parromeans a material failure of the Licensor Software to conform to its functional specifications described in the Documentation that is reported by Customer to and replicable by Licensor. t Definitions
Exchange
Last Updated: July 27, 2026means a Cloud Service that includes two (2) fully redundant and fault tolerant Production API Gateway instances, one (1) Non-Production API Gateway, one (1) API Analytics Service and a base capacity of 1,000 API Calls per second. A minimum capacity of 1,000 API Calls per second must be maintained on the redundant gateway upon failure…
Expenses
Last Updated: July 27, 2026means meals, lodging, travel, and other reasonably necessary out-of-pocket expenses or other project related costs (such as hardware and software, which may be acquired by Licensor on behalf of Customer to support the project implementation, with Customer’s prior written approval).
Extraordinary Corporate Event
Last Updated: July 27, 2026means a corporate transaction which results in Customer divesting business operations and related assets to another or new entity, or acquiring, being acquired by, merged, or otherwise combined with another entity or into another entity’s legal or corporate structure (including an acquisition of all or substantially all of the assets of another entity) which, prior…
Fixed Partitioning
Last Updated: July 27, 2026means a mechanism for allocating processing resources on a multi-Physical Processor machine, such that the Software is limited to running on a fixed isolated subset of the Physical Processor(s), e.g. physical partitioning and fixed (hard) processor affinity.
GB RAM
Last Updated: July 27, 2026means total number of Gigabyte’s of Random Access Memory (RAM) on one or more servers where the Software is installed or otherwise accessed by Customer. For the foregoing, server(s) means a physical or virtual computer with measurable amounts of RAM.
Hot Standby
Last Updated: July 27, 2026means an operational environment into which the licensed Software has been installed, but will not process data or requests. Data from the primary system is mirrored in near real time and both primary and secondary systems have identical data.
Instance
Last Updated: July 27, 2026means, unless otherwise stated in the Documentation, the smallest functionally-complete copy of Software. For the avoidance of doubt, the various components of one single Instance may be deployed on a single Server or separately spanning multiple Servers.
IoT Device
Last Updated: July 27, 2026means a physical device capable of directly connecting to sensors and/or actuators or a remotely located device with network connectivity, limited compute power and storage.
ISV Customer
Last Updated: July 27, 2026means a Customer who is an independent software vendor and is designated as an ISV Customer in an Order Form.
ISV Pack
Last Updated: July 27, 2026means a specified number of copies of the Green Parrot’s Software that Customer has the right to distribute to an End User as part of a Customer Application
Lease Term
Last Updated: July 27, 2026means a period of one (1) year from the Order Form Effective Date, unless stated otherwise in the Order Form.
License Type
Last Updated: July 27, 2026means the environment(s) in which the Software may be used (including without limitation, Production and/or Non-Production, or Cloud Service.
Licensor
Last Updated: July 27, 2026means Green Parrot Collective Pty Ltd or its Affiliate identified in an Order Form, or otherwise in the Licensor chart located at http://www.greenparrot.io.
Licensor Marks
Last Updated: July 27, 2026means Licensor’s trade names, trademarks, service marks, logos, domain names, and other distinctive brand features
Licensor Software
Last Updated: July 27, 2026means the object code version (or, in the case of a Cloud Service a machine and or disk image) of the Licensor’s product on all supported Platforms then currently available, including Documentation and any subsequent Updates provided under Maintenance. Licensor Software excludes Third Party Software.
Maintenance
Last Updated: July 27, 2026means the provision of Updates and technical support services to resolve defects according to problem severity pursuant to current support and severity levels set forth in the Service Level Guide. Unless otherwise stated in an Order Form, Customer is entitled to the lowest support level available from Licensor for the applicable Software.
Managed Endpoints
Last Updated: July 27, 2026means the number of Processors running instances of Green Parrot Platform.
Master Terms
Last Updated: July 27, 2026means the Software license and services terms located at https://terms.greenparrot.io/legals/MSA-Terms.
Materials
Last Updated: July 27, 2026means any tangible or intangible information, design, specification, instruction, projectware or data (and any modifications, adaptations, derivative works or enhancements) provided by Licensor during the performance of Consulting Services which incorporates, reinforces or is used to apply Licensor’s configuration or implementation methodologies, processes and know-how to Customer’s use of the Software, excluding Output.
Message
Last Updated: July 27, 2026means for any inbound or outbound message transmitted through such Software.
Mobile Instance
Last Updated: July 27, 2026means any browser/mobile client using Green Parrot Platform or APIs.
Module
Last Updated: July 27, 2026means Software that is licensed to add functionality or capabilities in conjunction with an underlying Software product and may only be used in conjunction with the relevant underlying Software product. So long as Customer holds a valid license in the underlying Software product, Customer may use a reasonable number of copies of the Module to…
MSU
Last Updated: July 27, 2026means Millions of Service Units per hour, based on the then current MSU rating established by IBM for IBM and IBM compatible hardware which is used for software pricing (not necessarily a direct indication of relative processor capacity) as set forth in IBM’s generally available Large System Performance Reference.
Multi-tenant
Last Updated: July 27, 2026means an environment using the same Software and interfaces to configure resources and isolate Customer-specific traffic and data.
Named Contact
Last Updated: July 27, 2026means a named Customer contact person who interfaces with Licensor’s support personnel.
Named User
Last Updated: July 27, 2026means, unless otherwise stated in the Documentation, an identifiable individual, not necessarily named at the time of a license grant, designated by Customer to access the Software, regardless of whether or not the individual is actively using the Software at any given time. An individual shall only be designated as a Named User on the…
Node
Last Updated: July 27, 2026means a node or proxy where each copyset node or proxy is an operating system process with a unique process id.
Non-Production
Last Updated: July 27, 2026means, unless otherwise stated in the Documentation, a non-operational environment into which the Software may be installed, which is not processing live data, which is not running any operations of the Customer and which has not been deployed to permit any users to access live data. Non-Production environments include development, hot standby, high-availability, and test…
Number of Units
Last Updated: July 27, 2026means for each Order Form the entitlement to the Software and for multiple Order Forms, collectively, the cumulative entitlement to each of the Software as designated and/or defined in applicable Order Forms, and including, if applicable, the current number of deployed Units as reported by Customer upon expiration of a Project or Enterprise Term.
Order Form
Last Updated: July 27, 2026means any written order, whether in physical or electronic format, for Software or services, including a Purchase Order, Work Order, statement of work, on-line orders, or other form of an ordering document delivered to or made available to Licensor through a medium or channel approved by Licensor, which is subject to, and incorporates by reference,…
Orders
Last Updated: July 27, 2026mean the total number of unique transactions submitted, stored in and counted by the applicable Software product during a period. Unless otherwise agreed, this period shall equal one (1) year from the Effective Date. The number of Orders shall reset to zero on each anniversary of the Effective Date. In no event shall the total…
Output
Last Updated: July 27, 2026means Confidential Information of Customer that has been input in the Materials or which is accessed and used as part of, or through Customer’s use of the Software, including, but not limited to, data files, images, hyperlinks and written text that Customer or Customer’s users, create, transmit, submit or display for Customer’s use of the…
Perpetual
Last Updated: July 27, 2026means an on premise license to Software, where Maintenance fees are in addition to the Software license fees and the right to use the Software is for an indefinite period of time, unless applicable law renders a perpetual license invalid, in which case, “Perpetual” means the right to use the Software for a period of…
Physical Processor
Last Updated: July 27, 2026means the smallest physical electronic circuit which is capable of reading and executing computer programs and providing results as output e.g. a CPU (socket), core, or thread.
Platform
Last Updated: July 27, 2026means for each discrete Software product, the operating system, hardware and/or environments (whether a Cloud Service, virtual or physical), upon which each product is supported, as set forth in its Documentation, or as specifically identified in the Software product name.
Postal Directory
Last Updated: July 27, 2026means a copy of the applicable product installed on a single Server.
Processor
Last Updated: July 27, 2026means a licensing Unit type for the Software, based on the count of Virtual and/or Physical Processors.
ProdPlus
Last Updated: July 27, 2026means, unless otherwise stated in the Documentation, a License Type for the Software which includes 1 Unit of Production or Hot Standby, 4 Units of Test, 5 Developers, and unlimited number of Units of Warm or Cold Standby.
Production
Last Updated: July 27, 2026means, unless otherwise stated in the Documentation, an operational environment into which the licensed Software has been installed, which is processing live data and which has been deployed so that the intended users of the environment are able to access the live data.
Product Lines
Last Updated: July 27, 2026means sets of products and services determined by Licensor from time to time that are (a) attributed to a particular Licensor product family, or (b) made available under separate purchase or license models, in the case of either (a) or (b), as set forth in a Licensor product family’s then current list price.
Project
Last Updated: July 27, 2026means (unless otherwise set forth in an Order Form) an unlimited Number of Units of the Software, where the Number of Units is identified as Project in the Order Form, to be deployed by Customer until the Project Term Expiration Date set forth in the Order Form, (the “Project Term”), at which time, the Number…
Protected Data
Last Updated: July 27, 2026means individual personal data to which Licensor is exposed during the provision of services relating to Software products that is protected by various acts, legislation and directives relating to privacy and security requirements for its protection and processing, in Australia, the United States, the European Union and elsewhere in the world.
Purchase
Last Updated: July 27, 2026means individual personal data to which Licensor is exposed during the provision of services relating to Software products that is protected by various acts, legislation and directives relating to privacy and security requirements for its protection and processing, in Australia, the United States, the European Union and elsewhere in the world.
Purchase Order
Last Updated: July 27, 2026means any document issued by Customer (other than an Order Form) requesting Software or any Licensor services.
Read-only User
Last Updated: July 27, 2026means an identifiable individual, not necessarily named at the time of license grant and regardless of whether the individual is actively using the Software at any given time, designated by Customer to access the Software for the sole purpose of searching for and viewing data.
Record
Last Updated: July 27, 2026means, unless otherwise stated in the Documentation, a unique data item stored in and counted by the applicable Software product. The total number of Records shall in no event exceed the Number of Units set forth in the Order Form, unless Customer purchases additional Units.
SaaS Customer
Last Updated: July 27, 2026means a Customer who provides software as a service to third parties and who is designated as a SaaS Customer in an Order Form.
Server
Last Updated: July 27, 2026means a single computer performing common services for multiple other machines.
Service Levels Guide
Last Updated: July 27, 2026means the document describing the support and severity levels located at https://terms.greenparrot.io/legal/service-levels-guide.
Shopper
Last Updated: July 27, 2026means a Customer’s customer such as a named program member, a named non-member, or anonymous non-member.
Site
Last Updated: July 27, 2026means the number of copies of the Software licensed for use at the physical location of the Customer entity signing an Order Form or as otherwise specifically designated as the site location in an Order Form.
Software
Last Updated: July 27, 2026means collectively Licensor Software and Third Party Software. “Software Services” refer to the Cloud Service definition.
Spare
Last Updated: July 27, 2026means a unit of Equipment identified by use of the word “Spare” in its product name, which is kept in storage at the same location as Equipment in productive use. In the event Equipment in productive use becomes inoperable, Customer may set up and configure a Spare for productive use, until the original Equipment becomes…
Specialty Processor
Last Updated: July 27, 2026means a special purpose processor installed and enabled on IBM System z hardware, designed to run allowed workloads at the full rated capacity of the Server.
Subscription
Last Updated: July 27, 2026means the license to use the Software stated in an Order Form and identified as Subscription, that includes the right to receive Maintenance and use Updates during the Subscription Term.
Suite
Last Updated: July 27, 2026means a Software product that includes Suite Components. Suite Components identified in the Suite readme file may be used with other Software products. Components within a Suite Component are deemed Embedded/Bundled within that Suite Component and therefore subject to the applicable restrictions in accordance with the Embedded/Bundled definition.
Suite Component
Last Updated: July 27, 2026means a Software component identified in the respective Suite’s readme file. Suite Components provide certain features and functionality which may be dynamically enhanced or deprecated at Green Parrot’s sole discretion. Specific license and support terms shall apply to Suite Components identified as Cloud Service.
Suite Processor
Last Updated: July 27, 2026means the total number of Processors on which any Suite Component is licensed to run.
Term
Last Updated: July 27, 2026means the duration that the Customer is entitled to use the Software pursuant to an Order Form, including renewal terms if any.
Term License
Last Updated: July 27, 2026means an on premise license to Software with optional Maintenance, where Maintenance fees are in addition to the Software license fees.
Test
Last Updated: July 27, 2026means a shared environment into which Customers can test functionality or develop before deploying to Production.
Third Party Software
Last Updated: July 27, 2026means software owned by a third-party vendor, provided on-premise or as links available in the Cloud Service, including Documentation and Updates (if Maintenance is made available by Licensor for Third Party Software) identified by its company and/or product name, the provision of which by Licensor is made solely as an accommodation to and in lieu…
Trading Partner
Last Updated: July 27, 2026means an entity or individual with whom the Customer engages in accordance with this Agreement in electronic commerce by means of Software and an individual with whom Customer engages to provide services, which may include, electronic commerce and or general service activation and provisioning of wireline and wireless packages for the exchange of data and…
Unit
Last Updated: July 27, 2026means a license restriction describing the manner in which a copy (or multiple copies) of the Software may be deployed (including, without limitation, Site, Processor, Pack, Named User, Connected Processor, and Processor Source Locked) and is the mechanism used to determine the Number of Units licensed under this Agreement, an Order Form or a purchase…
Unlimited
Last Updated: July 27, 2026means an unlimited Number of Units of the Licensor Software to be deployed by Customer during the Subscription Term. During the Subscription Term, Customer’s right to deploy shall not extend to any Extraordinary Corporate Event.
Updates
Last Updated: July 27, 2026means Software bug fixes, enhancements, and upgrades, if and when made generally available by Licensor under Maintenance. Updates may include new or additional Platforms that are deemed (at Licensor’s sole discretion) to have no more than a minimum difference in price, features and functionality from previously available Platforms.
User Record
Last Updated: July 27, 2026means a Shopper’s record that is populated with data received by Licensor from the Customer, Customer’s authorized vendors, Affiliates, or other designees in the Subscription service.
Virtualized Environment
Last Updated: July 27, 2026means an operating system environment where multiple Virtual Machines can run on a single physical machine or cluster, sharing the physical machine resources. In a Virtualized Environment, a Virtual Processor can run on only one Physical Processor at a time.
Virtual Machine
Last Updated: July 27, 2026means a software implementation of a machine that executes programs like a physical machine. An essential characteristic of a Virtual Machine is that the software running inside of the Virtual Machine is limited to the resources and abstractions provided by the Virtual Machine. The processing capacity of a Virtual Machine is measured in Virtual Processors.
Virtual Processor
Last Updated: July 27, 2026means a simulation of a Physical Processor that is serially time-multiplexed across one or more Physical Processors.
Warm Standby
Last Updated: July 27, 2026means an operational environment into which the licensed Software has been installed, where the Software components on the secondary system are running but idle, not doing any work such as mirroring, maintaining a heartbeat, etc.
Work Order
Last Updated: July 27, 2026means an Order Form under which a Customer acquires Consulting Services from Licensor and which has been signed by Customer.